Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is trained to fast attend to all cloud web hosting plans users’ requests and advice requests. Through our ticket system, it will be possible to share your issue and a support team representative is going to go back to you in less than max sixty minutes. In fact, practice has revealed that the common solution time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any problem you may have relevant to our solutions. We’ve techs on duty all of the time to provide instructions every time necessary. You’ll be able to the ticketing system or post an email at any time, or you can pick–up the phone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a wide–ranging information base into the Control Panel so as to receive effective step by step guidance whenever you want. Each part of the Control Panel possesses its own contextual help area presenting a list of how–to content articles. We have also made video lessons to provide you with a much better idea of how to perform any given process.